Global Company Unifies IT

Carlisle Companies Inc. consolidates ServiceNow for better data, better cost.


Carlisle Companies Incorporated is a global diversified company that designs, manufactures and markets a wide range of products that serve a broad range of niche industries, including commercial roofing, energy, agriculture, lawn and garden, mining and construction equipment, aerospace and electronics, dining and food. The company has operations across the U.S., with locations in Arizona and Pennsylvania. Each location operated and was managed independently, with separate ServiceNow® IT service management environments. The company needed to consolidate and centralize many of its corporate systems into unified, enterprise-wide systems. It chose to start with ServiceNow.


Consolidating the company’s ServiceNow instances was a very complex process requiring an advanced level ServiceNow architect, so Carlisle Companies turned to CAI. CAI conducted workshops with Carlisle Companies staff to better understand its existing environment and then developed and implemented the architectural design for the consolidated enterprise-wide environment. It provided expertise to complete the consolidation.


A consolidated ServiceNow environment allows all Carlisle Companies staff to share the same ServiceNow environment and collaborate more effectively to support Carlisle end users at these locations. The consolidation allows the company to save dramatically on ServiceNow administrative support costs and time.

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