Optimize and streamline operations for your organization
State and local financial services departments have massive responsibilities with a direct impact on communities and citizen services. This includes continuously reviewing processes, procedures, and operations to ensure everything is running smoothly, sensitive data is secure, and the right people can access the information they need. In many cases, government organizations are running on outdated systems that can't support modern workflows. Whether implementing a brand new system or updating an existing legacy system, we enable advanced workflow automation, integrated document management systems, and public reporting solutions for financial insights.
CAI enables six large essential public agencies to fulfill their missions and better serve residentsLearn more
CAI helps public sector organizations reimagine their processes, technology, and operating models to increase tax revenue, reduce fraud, prioritize new citizen services, and reduce operational costs.
CAI helps local and state agencies develop strategic frameworks that support the right programs and projects for the biggest impact. Let us help you define how to create a roadmap for digital success.
Our business and technology experts provide the knowledge, proven methodology, and support to operationalize your strategy and create a roadmap to transform the business.
CAI helps support your strategic portfolio management process with experienced public finance professionals.
Get a highly skilled and flexible IT workforce that can monitor and maintains security and stability for your systems and applications 24/7. We seamlessly support existing operations and fill any gaps in expertise, allowing you to reduce the costs of delivering citizen services and develop new capabilities.
The service desk is a necessary part of any technology organization. CAI's service desk methodology helps organizations "Shift Left" or focus on resolving the first call. This improves first call resolution 90%+, reducing the cost of escalating to expensive resources.
Improving your operations is more than a focus. Many of the most common issues and processes can be sourced through automation. Password resets, software access, and more don't need intervention from the service desk.