Energizing Citizen Engagement

Implement Multi-channel Engagement Strategies

Learn more

Energizing Citizen Engagement

Engage your community and encourage involvement

It’s critical that everyone take part in local government to help ensure transparent decisions are made for the benefit of the entire community. CAI makes it easy for state and local governments to implement multi-channel engagement strategies, self-service and mobile support systems, and CRM software that get people involved and excited to make a positive impact. With the right tech tools in place and our IT specialists' expert support, small government bodies are experiencing more robust and transparent connections with the people in their district. Gain a better understanding of the people who live and work in your community to understand their needs and address the things that matter most.

Maintain a Clear Community Connection

Show Your Community You Care

There’s often a disconnect between a local government and the people who live and work in the community. CAI brings communities and local government organizations together with better, faster, and more valuable digital solutions. Our solutions help clear the fog of communication between governments and their citizens and bring greater collaboration and understanding between the two for a more prosperous community.

Self-Service, Mobile, and Online Portals

Just because a local government operates on a shoestring budget doesn’t mean it can’t bring best-in-class IT support and communication solutions to those in need. Whether you want to set up an online portal where constituents can stay up to date and connected on community issues, implement social media tools for better engagement, or create a local alert system, you can count on us.

IT Support Your Community Can Depend On

No matter when there’s an issue, CAI is available to provide dependable 24/7 support. From system outages to account and login issues to unexpected errors, we make sure that your community has access to the digital services it needs at all times. 24/7 support also includes proactive and dependable system monitoring. You can rest easy knowing your digital systems and the people who rely on them are protected by the round-the-clock coverage they deserve.

Government Services

Local Government Consulting

Get the assistance and technology partner you need to identify low-hanging fruit in your digital systems and networks. Accelerate your progress in reducing operational costs and expanding valuable services to citizens.

Citizen Service Management

Enhance local government interactions with citizens through online and self-service capabilities that leverage the powerful and versatile ServiceNow platform

Managed IT Services

Get a highly skilled and flexible IT workforce that monitors and maintains security and stability for your systems and applications 24/7. We seamlessly support existing operations and fill any gaps in expertise, reducing the costs of delivering citizen services, and developing new capabilities.

Service Desk Services

Implement comprehensive service desk solutions that support your internal operations and enable local government employees and contractors to do their jobs safely and effectively.

Intelligent Automation

Eliminate manual processes with smart automation solutions. ServiceNow and CAI’s intelligent automation capabilities speed up processes, increase accuracy, reduce costs, and boost citizen satisfaction.

Want to learn more?

Implement Multi-channel Engagement Strategies

Get in Touch