Our Offerings
ServiceNow Roadmap Workshop
CAI helps clients assess the current state, understand potential challenges, and outline the goals for future growth on the ServiceNow® platform. CAI then develops a detailed plan that defines gaps, recommendations, and a future state to maximize the ServiceNow investment. The resulting roadmap is a step-by-step approach to achieve your ideal solution.
Implementation
Our implementation approach is based on the ServiceNow Implementation Methodology (SIM). We enhance SIM by infusing training into the process. The result is a better experience for all client employees involved in the process and greater success over the long term.
Upgrades and Remediation
The ServiceNow platform is powerful and complex. Keeping up to date with two annual upgrades can open the door to further growth. CAI helps companies correct underlying issues and ensure ongoing technical health while upgrading your instance to the latest version.
Platform Support Options
As an Elite ServiceNow Partner, we have the experience and staff to provide expert support of the ServiceNow platform. We provide on-demand break-fix, development and administrative support that allows you to focus on outcomes. If more significant support is required, we can fully manage your situation.