The CAI Community: Continuing to Be a Force for Good during the COVID-19 Pandemic

by Angela Fink

Since our inception in 1981, CAI has had a passion for helping local communities. From mentoring students in regional schools, to partnering with non-profits like Easterseals, Ronald McDonald Houses, and local food banks, and donating to local blood centers, CAI associates are always ready to jump in and give of themselves. We call this companywide mission CAI Cares.

This past spring, when CAI needed to quickly pivot from in-office work environments to a work-from-home model, our community volunteering needed to adapt as well. No longer could CAI associates and their families give their time and talents by serving “on location” or at our offices. They needed to get creative and, for some, in ways they had not served before.

So CAI associates and their families did what they do best. They made time to serve. It started out small, with associates getting family and colleagues together to encourage and connect virtually. Many jumped in to make masks, and some made and delivered food. Some shopped for high-risk neighbors and friends or picked up their medications. Others gave monetarily to local businesses and non-profits and supported struggling restaurants. Like a wave building in the ocean, the movement grew bigger and bigger.

Here are some highlights of how CAI Cares initiatives have made an impact:

Allentown, PA Headquarters: Lehigh Valley Chapter associates had the opportunity to encourage others by writing notes for a local hospital in the community. Associates and their families sent cards, letters, and drawings to the frontline heroes working at St. Luke’s Hospital in Bethlehem, PA. The hospital staff said these letters provided a big boost for their healthcare workers throughout quarantine.

Bangalore, India Office: This chapter supported a direct request in this time of great need for Dr. Ram Manohar Lohia Hospital, Delhi by donating 500 KN95 masks, 100 shields, 100 sanitizers and 50 PPE kits (1 PPE kit includes body cover, face mask, shove cover, latex gloves, and safety goggles).

Chicago, IL Midwest Office: CAI Midwest Chapter associates joined forces with the Allentown, PA, office to show their appreciation and gratitude for the healthcare professionals who work on the front lines providing care to those fighting COVID-19. Associates sent cards, letters, and children’s drawings to these everyday heroes at Rush University Medical Center, one of the nation’s leading hospitals.

Harrisburg, PA Office: Since the quarantine began, the Harrisburg Chapter was called upon three times to help volunteer with the Central PA Food Bank. More than 15 associates and their family members generously donated their time to help give back. The work they did for the food bank helped feed thousands of hungry families in their area.

Newark, DE Office: In response to COVID-19, the Diamond Chapter asked CAI associates to provide donations to the Food Bank of Delaware and matched the donation dollar for dollar. From associate donations and contributions from the chapter, we were able to donate a total of $725!

Pittsburgh, PA Office: In the Three Rivers Chapter, CAI employees worked at local food banks and with local churches and community centers to check in on the elderly and shut-in neighbors.

#TeamCAI continues to support others throughout this pandemic and we are already organizing new ways to do so! To learn more about CAI Cares or any of these projects visit us at or get in touch with us.