Delivering Service Desk Results

The goal of the service desk should be to resolve issues and get employees back to work. At CAI, we help organizations "shift left" to quickly resolve the first call. Our secret? Digital solutions that save money and improve customer satisfaction.

Learn more
Improving Visibility for the Future
Pace Bus Services covers more miles with better IT service management
Learn more
CAI's COVID-19 Policy
Protecting the health and safety of our clients and associates.
Learn more

Latest Insights

Portrait of Sarah
Associate Profile

Meet Sarah

After working in other positions, Sarah decided she was ready for a change and began searching for work with a company where she could advance her career and bring her whole self to work. That’s when she discovered CAI’s Autism2Work.

Read more
Children getting on a school bus
Capability

Driving Student Safety

CAI's new school transportation software combines the latest in IoT and GIS technology with a streamlined user experience to simplify the complex work of making sure K-12 students get to school safely. School districts can now manage bus routing, data collection, state reporting and communications all in one easy-to-use platform.

Read more
A doctor and patient having a discussion
Success Story

Social Services Network Improves Care

The state of Delaware wanted to improve the way it serves its citizens needing substance abuse and behavioral health care by connecting patients with emergency care and available rehabilitation treatment options close to home.

Read More
Illustration of associates collaborating and working near a desk and volunteering in the community.
Illustration of people collaborating Customers

Drive Business Innovation

CAI orchestrates innovative solutions, emerging technologies and expert talent to improve the way you do business. We meet you where you are – and help you thrive in the digital age.

Learn How We Can Help
Illustration of people working at their desks Careers

Be Part of Something Great

When you join CAI, you join a company with a purpose. Take the next step in your career and become part of a supportive, high-performing team that helps organizations become their best.

Explore CAI Careers
Illustration of people handing out food Community

Make a Real Difference

Our teams make an impact every day – for our clients and for the communities where we live and work. Find out more about CAI's commitment to making a positive impact on the world.

Learn About CAI's Impact

Digital transformation is a journey toward better customer experience and increased efficiency.

It's a journey toward better business insights and increased business value. CAI helps organizations figure out where they need to go and how to get there. We have the talent and capabilities to help you optimize your investments and make the next right move.

Learn more about our orchestrated approach with Application Management Services

Strategy

Making decisions in an uncertain time is challenging. That’s why private and public organizations count on CAI – for independent and objective guidance to solve specific business problems and stay ahead of change. We help organizations tap their true potential by defining their goals, recognizing blind spots, and seizing the right opportunities for growth. Our expert advice and entrepreneurial approach help our customers make the kinds of decisions that achieve measurable gains for the long term.

Strategic Consulting
Illustration of a chess board with some pieces on the board and some pieces off the board
Illustration of a laptop, a cell phone, and a tablet device

Solutions

The digital age is here. Let us help you put strategy into action by leveraging technology, people and processes to solve your business problems, enable savings and spur innovation. CAI’s capabilities in intelligent automation, legacy application support, agile development and IT service management address today’s demands and allow us to orchestrate tailor-made solutions to meet your IT and business goals.

Intelligent Automation Agile Business Analytics Application Maintenance
Service Desk DevOps Autism2Work ServiceNow® Offerings

Support

You need to boost productivity and stay true to your mission – and your budget. CAI helps organizations by finding the right talent for short and long-term projects, managing organizational change, and training professionals with the latest ways of working.

We believe people should be your greatest asset. Our workforce support solutions match qualified experts to your IT and business needs. CAI is proud to claim some of today's leading thinkers in emerging technology and a unique Austism2Work program that creates meaningful career opportunities for people on the autism spectrum.

Application Maintenance Service Desk Autism2Work
ServiceNow® Offerings Contingent Workforce Solutions
Illustration of business professionals in a meeting

Don’t embark on your digital journey alone.

Let CAI help you manage your new and legacy applications, reconcile complex resource issues, consolidate IT to optimize systems, partners and resources and address barriers to innovation.

Get in Touch